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Security Systems in Kingsport
December 17, 2021

What Happens When Your Home Security Alarms Go Off In Kingsport?

A residential security package should safeguard your family. But what occurs when your home security alarms go off in Kingsport? What should you do to ensure you and all your family members are secure?

The first thing to do is to avoid panicking. Know that your around-the-clock monitoring professionals are always standing by to assist. Then proceed with the recommended actions to be ready for any crisis at your property.

Our 24-Hour Specialists Are Focused On Your Safety

A 24-7 monitoring specialist is instantly notified when your Kingsport home security alarms go off. Once a monitoring professional is alerted, they will reach out to you without delay to figure out what triggered your home’s defense. Your alarm can go off due to a range of emergencies, including:

  • Criminal activity

  • Fire

  • Flood

  • Alarm tripped by accident

In circumstances when the alarm was tripped accidentally—like not recalling that the motion sensors are turned on when you open a window— a representative will reach out to ask if assistance is required. Give them your passcode, and they'll deactivate the alarm.

In the event there is a legitimate crisis, the monitoring agent will dispatch your local emergency services, including firefighters, EMS, and law enforcement, to your residence. They also have the ability to serve as the point of contact if you are not on site. Your monitoring team will even apprise emergency services on which security device was triggered, giving them a forewarning for a potentially dangerous situation. The monitoring expert will stay on the line with you to help you stay calm and let you know what you should do.

Recommended Steps if Your Alarm Goes Off In Kingsport

Getting roused from bed in the dead of night to a security warning echoing through your house can be terrifying—particularly if you have no idea why it’s happening. The most important thing you should do is stay as calm as possible and proceed with the following:

  • First, get somewhere safe. Gather your loved ones in an expeditious manner and relocate to a secure room at your property or leave the premises entirely. It's a common tendency to want to face the situation on your own, but this can be incredibly dangerous. As an alternative, concentrate on trying to keep you and your loved ones safe and letting the authorities deal with the issue.

  • Second, use the smartphone’s convenient security app to keep in touch with your monitoring team. They'll dispatch authorities who will be en route to your residence in a flash.

  • Lastly, keep in constant communication with your monitoring specialists and first responders. You can get conferenced in, so representatives of each team are speaking on the same line. Or, if you can't get a direct call to your emergency providers, you’re still able to obtain alerts through text messages. Even if it’s only a false alarm, it's wise to maintain communications with everyone involved so you will be ready should a real emergency occur.

Get Protection For All Types of Emergencies in Kingsport with Secure24 Alarm Systems

From false alarms to actual emergencies, Secure24 Alarm Systems ensures you and your family are well defended. With 24/7 monitoring, home automation, and a range of sensors, your home will become the safe haven you intended it to be. Create a comprehensive home security solution by completing the form below or dial (423) 241-8746 to speak with a member of our team.